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U.S. Consumer Product Safety Commission
Office of Information and Public Affairs Washington, D.C. 20207
FOR IMMEDIATE RELEASE
Robertshaw’s Hotline: (800) 232-9389
November 1, 2004 CPSC Recall Hotline: (800) 638-2772
Release #
05-031 CPSC Media Contact: (301) 504-7908
WASHINGTON, D.C. – The U.S. Consumer Product
Safety Commission, in cooperation with the manufacturers named below, today
announced voluntary recalls of the following consumer products. Consumers
should stop using recalled products immediately unless otherwise instructed.
(To access color photos of the following recalled products, see CPSC’s Web site
at www.cpsc.gov.)
Robertshaw TS-11 Thermal Safety Control Gas Valve and the “magnet head” on the gas valve
123,544 gas valves and 37, 350
magnet heads
Robertshaw Controls Company of
Long Beach, California
If the pilot light goes out, the
gas valve could stick in an open position, permitting gas to continue to
flow. This can result in a gas explosion and fire which could result in severe personal injury or property damage.
The firm has received 12 reports
of flash fires, including 9 reports of injuries. The injuries involved first, second, and – in one instance –
third degree burns.
The TS-11 Thermal Safety Control
Gas Valves are installed in commercial cooking equipment with pilot lights,
including ranges, griddles, fryers, and warming trays. The recalled gas valves were produced
between February 2003 and August 2004. The “magnet heads” on the gas valves were made during the same range of
dates. The recalled products can be
identified by date codes 0306 through and including 0432. The TS-11 gas valve with different
manufacturing dates and a different hazard was recalled in 2002 (www.cpsc.gov/cpscpub/prerel/prhtml02/02527.html).
Original equipment manufacturers and food service
equipment dealers to commercial food service providers (such as restaurants). The recalled products were sold from
February 2003 through August 2004.
Assembled in Mexico
Free repair or replacement (if necessary). Robertshaw Controls Company will arrange for
free repair or replacement of the recalled gas valves. If you smell gas near the appliance or in
the building, immediately leave the area and call your gas company or a
certified gas technician to investigate the cause. If you do not smell gas, check to see if you have the affected TS-11
valve or magnet head. If you do, have the date-code of your TS-11
gas valve ready when you contact Robertshaw. If
any pilot lights are out on an appliance with the affected product, do not
attempt to relight. Have the appliance
examined by a qualified technician.
Commercial food service managers should call Robertshaw
toll-free at (800) 232-9389 from 8:30 a.m. to 5 p.m. CT, Monday through Friday, or
visit www.robertshaw.com.

The U.S. Consumer Product
Safety Commission is charged with protecting the public from unreasonable risks
of serious injury or death from more than 15,000 types of consumer products
under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents
cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from
products that pose a fire, electrical, chemical, or mechanical hazard. The
CPSC’s work to ensure the safety of consumer products - such as toys, cribs,
power tools, cigarette lighters, and household chemicals – contributed
significantly to the 30 percent decline in the rate of deaths and injuries
associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s hotline at
(800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270 or visit CPSC’s Web
site at www.cpsc.gov/talk.html.
Consumers can obtain this release and recall information at CPSC’s Web site at www.cpsc.gov.
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