TS-11 Recall

 




Recall Safety Notice

October 5, 2004
Robertshaw Controls Company Announces Voluntary Recall of TS-11 Thermal Safety Control Valve



Product: Thermal Safety Control Valve: Robertshaw Controls Company, located in Carol Stream, Illinois, is recalling about 123,544 TS-11 Thermal Safety Control Valves and about 37,350 magnet heads.

The voluntary recall applies to all TS-11 thermal safety control valves produced between February 2003 and August 2004, along with certain TS-11 components (magnet heads) produced between the same dates, wherever sold, including outside the United States. These products can be identified by date codes 0306 through and including 0432. These valves are used in commercial cooking equipment, including ranges, griddles, fryers, and warming trays. The date codes are on a white label affixed to the backside of the housing, below the red button.

Hazard: If the pilot light in products that use the valve goes out, the valves could stick in an open position, permitting gas to continue to flow. This could result in a gas explosion and fire, which could potentially result in severe personal injury and/or property damage.

Incidents/Injuries: The firm has received reports of approximately a dozen incidents with the TS-11 valve and as many as nine injuries.

What to do: Consumers should call Robertshaw’s toll free number at 1(800) 232-9389 or visit www.robertshaw.com to determine if their product is involved in the recall and to obtain a free replacement or repair.

Affected Manufacturers and Appliances/Products: A list of manufacturers and models that contain recalled TS-11 valves is available at www.robertshaw.com. This information is also available via the hotline at 1(800) 232-9389.

Safety Precautions: As with any gas appliance, if you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause. If you do not smell gas, check the pilot lights on your gas appliances. If any pilot lights are out, do not attempt to relight. Have the appliance examined by a qualified technician. If the pilot is functioning normally (or if the gas supply to the appliance is shut off), you will need to determine if your gas appliance has a valve that is being recalled.


Back to Main Page